Have you heard about Smith’s online ordering program called ClickList? It’s been around for a few months now and I’ve heard so many people rave about how much they LOVE it! I’m not sure why it has taken me so long to get around to trying this service, I think partly because I was skeptical how well it would work for a coupon-er. There are some GREAT things about this service, but there are also some kinks to be worked out. Here’s what I discovered:
How ClickList Works
Start by going to Smith’s website and click on the “ClickList” tab and login to your Smith’s account. Select you store, then use the search bar to locate the grocery items you’re looking for. Simply add your items to your cart that you would like to purchase. As I was browsing I did not notice any price difference from in-store pricing, both advertised and unadvertised.
After completing your shopping you’ll be asked to schedule a date and time of delivery. You’ll receive a confirmation of your purchase immediately via email. When you arrive at your store, follow the signs to the ClickList pickup area and call the number on the sign to let them know you’ve arrived. An Associate will bring your order out to your vehicle. They’ll deduct your paper coupons (if you have coupons it will take a bit longer to be on your way), swipe your card, load your groceries, and you’ll be on your way in minutes! Please note: ClickList orders accept credit or debit cards ONLY.
What Are The Fees For Using ClickList?
It’s just $4.95 per order, but your first three orders are FREE! Trust me, you will definitely save this much, or even more by not stepping foot into the store and giving in to those impulse purchases.
Do I Earn Fuel Points on ClickList Purchases?
Yes! ClickList orders count toward your fuel points just like in-store purchases.
Can You Use Coupons with ClickList?
YES! The Smith’s employee immediately asked me if I had any coupons for her. She manually deducted them and my digital coupons automatically deducted like they do at the register. While you are paying for your order they load your car, and that’s it! It’s a wonderful thing for busy moms and those that have to quickly hit the store after work.
Will my Catalina’s Print with ClickList?
I tested the current Huggies Catalina with my ClickList purchase and discovered upon talking with the associate that they DO NOT have a Catalina machine set up for ClickList purchases. I was quite disappointed with this and had to go back into the store to get my Catalinas taken care of. If you are planning on receiving Catalinas you might want to skip ClickList and dsave those purchases for in-store.
ClickList will save your items that you add over time in your profile, and initially pops up with “sale items for you.” These are items that you frequently buy with you shopper’s card. It makes shopping much quicker and easier. ClickList also features a special notes section, where you can add special requests. You can include instructions like how ripe you’d like your bananas, the specific weight of your grapes, how thin you’d like your deli meat sliced, etc.
How Do My Perishables Stay Fresh Before I Pick Up?
Perishable items like meat and produce are selected by associates shortly before your order is scheduled for pickup. Your items will be stored for maximum freshness, including refrigeration for items that require it.
What if an Item in My Order is Out of Stock?
ClickList associates are trained to make proper substitutions for out of stock items, so your order will always have the items you need, as close to your original order as possible. The associate will let you know of any substitutions before you pay. Also, when you place your order online, you can indicate whether you would like to allow substitutions.
Overall I think ClickList is a great option when you’re too busy to get the store, or struggle shopping with the kids. I was very pleased with the produce I received. It came out as well as if I had picked it myself. One of my favorite pluses with this program was how much quicker building a grocery list was, rather than heading to the store looking for all your items. I also loved how easy it was to use coupons with my purchase,; however, if you are purchasing items with the intention of receiving a Catalina, be advised those will not print for you.
Have you tried Smith’s ClickList? What did you think?